I have ordered from vibedration before and loved my product. Although this time I ordered this item, it said it was shipped, but never got any updated shipping. Contacted the company and they told me they were out of stock of the item, and it in fact never did ship like I was lead to believe. Very frustrating considering it was a Christmas present. Two stars because a refund was issued quickly but still unhappy with the experience.
This pack is so stylish and just the right amount of room for a few things so I only need to wear it and a small fanny pack to carry everything I need for festivals! The issue with this product was that the plastic ring at the closure of the water pouch would sometimes pop into a different conformation and stop the seal from working so water would just pour out of it. I could twist it around a few times and eventually pop it back into shape so that it would hold water again, but it was annoying to have to fiddle with this in the dark while tripping and listening to loud music, and then having to put on a wet pack after...not super fun. But when I mentioned this issue to customer service, they replaced my pouch for free in less than a week and now it works fine! I recommend owning a hydration pack to every festival goer!!